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MARISSA MANCUSO

My Pioneer: Marion Downs

Marion Downs was a trailblazer in pediatric audiology who transformed the way hearing loss is identified and treated. At a time when most experts dismissed early testing and thought it was unnecessary, Marion challenged that belief and in doing so, changed countless lives. She faced constant opposition, with many in the field rejecting her research, but she never gave up. Through her perseverance, she led the first large-scale newborn hearing screenings, and her advocacy helped make early detection a standard practice. Because of her dedication, nearly every baby born in the U.S. today is screened for hearing loss before leaving the hospital. This is so important because identifying hearing loss early allows everyone to receive the care and support they need to develop language, communication, and social skills during the critical first months of life. 

What inspires me most about Marion is her relentless courage and compassion. She turned resistance into progress and built a legacy that continues to impact families around the world. 

At Omlie, we share that same belief: that innovation and empathy go hand in hand, and that meaningful impact comes from challenging what’s possible and doing it with heart. 

About Marissa

DISC Type: 

Dove, Owl

Location:

New York

About Me: 

I was born and raised in New Jersey, spent nearly six years in Washington, DC, and now live in New York City. I bring a listening-first approach to my work, taking the time to truly understand client challenges, constraints, and goals before designing solutions. I have experience leading teams across business process design and improvement, change management, system implementations, and agile delivery. I also support leaders and teams through periods of meaningful, large-scale transformationsI’m particularly passionate about helping teams translate strategy into practical, scalable ways of working that improve efficiency, adoption, and overall experience. My approach is grounded in collaboration, adaptability, and a shared commitment to delivering sustainable, impactful results.

Relevant Skills:

Change Management, Business Process Design & Optimization, Strategy to Execution Planning, Stakeholder PartnershipCollaboration Facilitation & Workshopping, Customer Experience Optimization, Risk/Issue Management, Agile Delivery and Project Management, Executive Reporting

Interests:

Golf, pickleball, exploring new places or restaurants, going to the beach and spending time with family 

Favorite Vacation Spot: 

Florence, Italy 

Ask Me About:

Bruce Springsteen, Jersey Shore beaches, New York Yankees (specifically years 2000-2010) 

Education:

Bucknell University, BS in Business Administration and Management